Skype is an online service that provides free Internet calls. It can be used for chatting and keeping in touch with friends, but more importantly, it can be used for business. Skype offers features that allow businesses to hold meetings, send files and make long-distance calls with ease.
Here are some of the ways that Skype can be utilized for business.
- Screen Sharing. We all know that you can video call other people. Businesses can hold face-to-face meetings with clients from around the globe using Skype. By utilizing Screen Sharing, you can also share what’s on your computer screen as well. Screen Sharing makes giving virtual presentations a breeze.
- Skype Extras. These Extras are plug-ins for Skype. There are many apps, from those that allow you to share files to those that let you record your calls. For example, Pamela is a Skype Extra that lets you record calls, integrate Outlook and your voicemail; and Unyte is an Extra for small businesses that provides collaboration tools.
- Call forwarding. If you set up Skype for your businesses, one of the best things you can do it set up call forwarding as well. It will forward missed calls to your designated cell phone, whether your computer is on or not.
- Skype button. Place a Skype button on your website to make it easy for customers to call you. Customers will feel good about knowing that they can reach a real person when they Skype you with their concerns and questions. An additional benefit to using a button rather than simply leaving your username is that you will be able to keep your username private while still allowing customers to easily get in contact with you.
Skype is a great option for small businesses that want to make phone calls without divulging their real phone number. It can also be used for business meetings and as a way for customers to easily contact you. All in all, Skype is a great free option for small businesses.